Quite and I do understand. However scheduling timescales will likely be a mind ++++ The government department - well who knows...... All the best.With respect RSC, who else do I have to obsess about? The DVLA are in charge of the process.
What I'm trying to point out is that in general, it makes little difference if you call, berate or belittle them, they work to their own timescale(s.)
The information I have provided mirrors others on the forum, so will hopefully let those embarking on the process know where they stand.