I am getting upset now. Not sure when I can get my medical(I am HRO) and can't ever get through on the phone to DVLA. Ban ended on 6th July but I haven't heard anything except they are waiting to get medicals and no idea when they will take place. Online I am issue number 38 but don't know what that means. Any advice?
You need to contact a clinic yourself. Give them your DVLA reference number (starts with M) and ask them to request your paperwork from the DVLA. Once they've done that they can book you in. I'm attaching list of clinics that 'should' do DVLA medicals.
You also need to make complaints to the DVLA via their website. Keep on at them!
The issue number is a random number, but it increases by 1 each time you are issued a new license for whatever reason (whether its change of address, updated photo, replacing a misplaced one etc). My issue number was 64. It now says 65, meaning they have issued me a new license.