Luna2000
Established Member
Frustrating I know. Strange that even the threat of a Level 3 complaint hasn't spurred them into action.
This involves the DVLA actually responding. Had a very helpful chat with the Ombudsmans Office who were very clear that they cannot get involved until the DVLA have replied to a Level 3 complaint. They did reply to my Level 1 and 2 but have been sitting on L3 for months n